Shipping & Delivery — ILife
:root{
--green-900:#1F3D14;
--green-800:#284D1B;
--green-700:#3B701F;
--green-600:#4C8C2B;
--green-400:#7CB662;
--green-200:#C9E4B8;
--green-100:#EDF5E6;
--cream:#FAFAF7;
--white:#FFFFFF;
--text:#20301A;
--text-soft:#4C5B45;
--border:#DCE9D2;
--shadow: 0 2px 10px rgba(31,61,20,0.08);
--radius: 10px;
}
*{box-sizing:border-box;}
body{
margin:0;
font-family:'Inter',sans-serif;
color:var(--text);
background:var(--cream);
line-height:1.6;
}
h1,h2,h3,h4{
font-family:'Poppins',sans-serif;
color:var(--green-900);
margin:0 0 .5em;
}
a{color:var(--green-700); text-decoration:none;}
a:hover{text-decoration:underline;}
img{max-width:100%; display:block;}
/* ---------- Announcement bar ---------- */
.announce{
background:var(--green-900);
color:var(--white);
text-align:center;
font-size:.85rem;
padding:8px 16px;
letter-spacing:.02em;
}
/* ---------- Header ---------- */
header.site-header{
background:var(--white);
border-bottom:1px solid var(--border);
position:sticky; top:0; z-index:20;
}
.header-inner{
max-width:1200px; margin:0 auto;
display:flex; align-items:center; justify-content:space-between;
padding:16px 24px;
}
.logo{
font-family:'Poppins',sans-serif;
font-weight:700;
font-size:1.6rem;
color:var(--green-800);
letter-spacing:-0.02em;
}
.logo span{color:var(--green-600);}
nav.main-nav{
display:flex; gap:28px;
}
nav.main-nav a{
color:var(--text);
font-weight:500;
font-size:.95rem;
}
nav.main-nav a:hover{color:var(--green-700);}
.header-icons{display:flex; gap:18px; align-items:center;}
.icon-btn{
background:none; border:none; cursor:pointer;
color:var(--green-800);
display:flex; align-items:center;
}
.mobile-toggle{display:none;}
@media (max-width: 860px){
nav.main-nav{display:none;}
.mobile-toggle{display:flex;}
}
/* ---------- Benefits strip ---------- */
.benefits{
max-width:1200px; margin:0 auto;
display:grid; grid-template-columns:repeat(3,1fr);
gap:20px;
padding:28px 24px;
}
.benefit-card{
background:var(--white);
border:1px solid var(--border);
border-radius:var(--radius);
padding:20px;
display:flex; gap:14px; align-items:flex-start;
box-shadow:var(--shadow);
}
.benefit-card svg{flex-shrink:0; color:var(--green-600);}
.benefit-card h4{font-size:1rem; margin-bottom:2px;}
.benefit-card p{margin:0; font-size:.88rem; color:var(--text-soft);}
@media (max-width:760px){ .benefits{grid-template-columns:1fr;} }
/* ---------- Page content ---------- */
main{
max-width:900px; margin:0 auto;
padding:16px 24px 64px;
}
.page-title{
font-size:2.1rem;
border-bottom:3px solid var(--green-200);
padding-bottom:14px;
margin-bottom:20px;
}
section.block{margin-bottom:44px;}
section.block h2{
font-size:1.4rem;
display:flex; align-items:center; gap:10px;
border-left:4px solid var(--green-600);
padding-left:12px;
}
section.block h3{font-size:1.1rem; color:var(--green-800);}
.region-flag{
width:28px; height:20px; border-radius:3px; object-fit:cover;
border:1px solid var(--border);
}
table{
width:100%; border-collapse:collapse;
margin:14px 0 22px;
background:var(--white);
border-radius:var(--radius);
overflow:hidden;
box-shadow:var(--shadow);
}
caption{
text-align:left; font-weight:600; color:var(--green-800);
margin-bottom:8px; font-size:.95rem;
}
th,td{
text-align:left;
padding:10px 14px;
font-size:.92rem;
border-bottom:1px solid var(--border);
}
th{
background:var(--green-100);
color:var(--green-900);
font-weight:600;
}
tr:last-child td{border-bottom:none;}
.callout{
background:var(--green-100);
border:1px solid var(--green-200);
border-left:4px solid var(--green-600);
border-radius:8px;
padding:14px 18px;
font-size:.92rem;
margin:16px 0;
}
.callout.warn{
background:#FFF8E6;
border-color:#F0D98C;
border-left-color:#C99A1F;
}
ul.plain{padding-left:20px; margin:8px 0;}
ul.plain li{margin-bottom:4px; font-size:.94rem;}
.country-grid{
columns:3; column-gap:24px;
font-size:.92rem;
}
@media (max-width:700px){ .country-grid{columns:2;} }
.placeholder{
background:#FFF3F3;
border:1px dashed #E39A9A;
color:#9A3B3B;
padding:2px 6px;
border-radius:4px;
font-size:.85em;
}
/* ---------- Footer ---------- */
footer.site-footer{
background:var(--green-900);
color:var(--green-100);
margin-top:40px;
}
.footer-grid{
max-width:1200px; margin:0 auto;
display:grid; grid-template-columns:1.4fr 1fr 1fr 1fr;
gap:32px;
padding:48px 24px 24px;
}
.footer-grid h4{
color:var(--white);
font-size:.95rem;
text-transform:uppercase;
letter-spacing:.05em;
margin-bottom:14px;
}
.footer-grid ul{list-style:none; padding:0; margin:0;}
.footer-grid li{margin-bottom:8px;}
.footer-grid a{color:var(--green-200); font-size:.9rem;}
.footer-grid a:hover{color:var(--white);}
.footer-brand p{color:var(--green-200); font-size:.88rem; max-width:280px;}
.social-row{display:flex; gap:12px; margin-top:14px;}
.social-row a{
width:34px; height:34px; border-radius:50%;
background:rgba(255,255,255,0.08);
display:flex; align-items:center; justify-content:center;
color:var(--white);
}
.footer-bottom{
border-top:1px solid rgba(255,255,255,0.12);
text-align:center;
padding:18px 24px;
font-size:.82rem;
color:var(--green-200);
}
Free EU Shipping over 90€ · See your country conditions below
Shipping & Delivery
We know how important it is to receive your order on the expected date. For this reason, we make an effort to work with logistics and transport companies that provide a fast, safe and high-value service.
Free Shipping Conditions
| Region |
Threshold |
| European Union |
Orders over 90€ |
| Europe Non-EU |
Orders over 170€ |
| Rest of the World |
Orders over 220€ |
Please note that overweight or protocol products are excluded from free shipping conditions. This includes baby and children's milk, baby and adult diapers, and any other products designated as overweight or protocol items by our sales team. The applicable shipping conditions are outlined below.
🇪🇺 European Union
Delivery Times
Standard Shipping via DPD: 3 to 8 working days (Full tracking of the order)
Express Shipping via DHL: 2 to 3 working days (Full tracking of the order)
Once your order is confirmed, we proceed with shipment within Europe according to the selected delivery method. Delivery times are estimates and may vary depending on destination and carrier performance.
DPD — Shipping Costs to European Union
| Weight |
Cost |
| 0 to 1 Kg |
11,60 € |
| 1 to 3 Kg |
13,60 € |
| 3 to 5 Kg |
16,10 € |
| 5 to 10 Kg |
17,10 € |
DHL — Shipping Costs to European Union
| Weight |
Cost |
| 0.1 to 2 Kg |
18,20 € |
| 2 to 2.5 Kg |
19,60 € |
| 2.5 to 3 Kg |
21,40 € |
| 3 to 3.5 Kg |
23,10 € |
| 3.5 to 4 Kg |
24,80 € |
| 4 to 4.5 Kg |
26,60 € |
| 4.5 to 5 Kg |
28,30 € |
| 5 to 5.5 Kg |
30,90 € |
| 5.5 to 6 Kg |
33,60 € |
| 6 to 6.5 Kg |
36,20 € |
| 6.5 to 7 Kg |
38,80 € |
| 7 to 7.5 Kg |
41,50 € |
| 7.5 to 8 Kg |
44,10 € |
| 8 to 8.5 Kg |
46,80 € |
| 8.5 to 9 Kg |
49,40 € |
| 9 to 9.5 Kg |
53,10 € |
| 9.5 to 10 Kg |
54,70 € |
🇺🇸 North America & Canada
Delivery Times
Express Shipping via DHL: 3 to 8 working days (Full tracking of the order)
Delivery times are estimates and may vary depending on destination and carrier performance.
⚠️ The transport company may need to contact the recipient to request payment of customs duties.
DHL — Shipping Costs to North America & Canada
| Weight |
Cost |
| 0.1 to 2 Kg |
31,05 € |
| 2 to 2.5 Kg |
34,25 € |
| 2.5 to 3 Kg |
37,40 € |
| 3 to 3.5 Kg |
40,60 € |
| 3.5 to 4 Kg |
43,80 € |
| 4 to 4.5 Kg |
46,90 € |
| 4.5 to 5 Kg |
50,10 € |
| 5 to 5.5 Kg |
52,90 € |
| 5.5 to 6 Kg |
55,60 € |
| 6 to 6.5 Kg |
58,40 € |
| 6.5 to 7 Kg |
61,20 € |
| 7 to 7.5 Kg |
63,90 € |
| 7.5 to 8 Kg |
66,70 € |
| 8 to 8.5 Kg |
69,50 € |
| 8.5 to 9 Kg |
72,30 € |
| 9 to 9.5 Kg |
75,00 € |
| 9.5 to 10 Kg |
77,80 € |
🌍 Rest of the World
Delivery Times
Express Shipping via DHL: 3 to 8 working days (Full tracking of the order)
Once your order is confirmed, we proceed with shipment to the chosen country. Delivery times are estimates and may vary depending on destination and carrier performance. The transport company may need to contact the recipient to request payment of customs duties.
⚠️ Please ensure you review the list of countries we do not ship to below before placing your order. Due to the current global situation, some Middle Eastern countries are temporarily considered risk zones. In these cases, DHL applies an additional €30 shipping surcharge.
DHL — Shipping Costs to Rest of the World
| Weight |
Cost |
| 0.1 to 2 Kg |
32,40 € |
| 2 to 2.5 Kg |
36,30 € |
| 2.5 to 3 Kg |
39,70 € |
| 3 to 3.5 Kg |
43,10 € |
| 3.5 to 4 Kg |
46,40 € |
| 4 to 4.5 Kg |
49,85 € |
| 4.5 to 5 Kg |
53,20 € |
| 5 to 5.5 Kg |
58,60 € |
| 5.5 to 6 Kg |
64,00 € |
| 6 to 6.5 Kg |
69,40 € |
| 6.5 to 7 Kg |
74,80 € |
| 7 to 7.5 Kg |
80,20 € |
| 7.5 to 8 Kg |
85,50 € |
| 8 to 8.5 Kg |
91,00 € |
| 8.5 to 9 Kg |
96,50 € |
| 9 to 9.5 Kg |
101,90 € |
| 9.5 to 10 Kg |
107,30 € |
Overweight or Protocol Products Costs
⚠️ ILife does not offer free shipping for overweight or protocol products.
*Selected Countries — USA, Canada, China, Egypt, India, Japan, South Korea, United Arab Emirates
| Kg |
European Union |
*Countries |
Rest of the World |
| > 2 |
21,00 € |
31,00 € |
32,00 € |
| 2 – 3 |
26,00 € |
37,00 € |
40,00 € |
| 3 – 5 |
35,00 € |
50,00 € |
55,00 € |
| 5 – 10 |
55,00 € |
75,00 € |
105,00 € |
| +10 |
75,00 € |
150,00 € |
145,00 € |
Notes
- Shipping costs are invoiced per order — if you order more than one item, shipping is charged only once per order.
- Shipping fees are calculated at checkout, depending on delivery country, destination, total weight and, where applicable, total purchase value.
- Overweight or protocol products include baby and children's milk, baby and adult diapers, and other items identified by our sales team.
- For shipments outside the European Union, the transport company may need to contact the recipient to request payment of customs duties.
- We only ship aerosols and flammable products to countries accessible by land transport — the European Union.
For further assistance, please visit our Contact Us page.
Delivery Times
After your order is registered, the respective payment is confirmed and all items in your order are available, "ILife" commits to proceeding with the shipment observing the following delivery terms:
Express Shipping via DHL
- Europe: 2 to 3 working days
- Rest of the world: 3 to 8 working days
This carrier allows full tracking of the order.
Standard Shipping via DPD
- Europe: up to 5 working days
- Rest of the world: up to 15 working days
This carrier doesn't offer the possibility of tracking.
Deliveries are made from 9am to 6pm on weekdays. Someone must be at the address indicated to receive the order. This service does not include scheduling or booking options, meaning delivery of the order will be made without prior contact from the carrier.
Any delay in the shipment of items, given the estimated dates presented, does not give the customer any right to compensation.
Process
Products ordered from ILife will be shipped and delivered on weekdays, Monday to Friday, from 9am till 5pm.
We can only guarantee good delivery of an order if the shipping address is correctly indicated by the User. A delivery is considered made, or a product considered delivered, once the delivery receipt is signed at the agreed address.
Note About Delivery Times
Delivery times may change depending on the time of year. The dates shown are merely indicative. Any delay in the dispatch of items, given the estimated dates presented, which are merely indicative, does not entitle the Customer to any compensation.
We do not ship to:
- Guernsey
- Gibraltar
- Guam
- Canary Islands
- Faroe Islands
- Jersey
- Kosovo
- Liechtenstein
- North Macedonia
- Montenegro
- Serbia
- Algeria
- Bahrain
- Bangladesh
- Brazil
- Cape Verde
- Kazakhstan
- Philippines
- Guinea-Bissau
- Hong Kong
- Indonesia
- Jordan
- Kuwait
- Lebanon
- Libya
- Malaysia
Carried over from Healtsy's current restricted-country list — please confirm this still matches ILife's actual carrier contracts and coverage before publishing.
Free Shipping
Free shipping on orders over 90€ for Europe. See your country conditions.
Customer Care
ILife WhatsApp / phone — Monday to Friday, 9am to 5pm (GMT Lisbon)
Genuine Products
All our products are 100% original, stocked on our shelves and ready to be shipped.